Keep your serger in tip top condition with a regular servicing!
Our awesome service repair person, Jerry, will be at RICK RACK on selected Saturdays once a month.
- Cleaning of machine interior
- Basic Adjustments
- Replacement of minor parts (additional costs may apply)
If your machine needs further work or parts, Jerry will contact you via the phone number you provide to discuss the next step.
* Please note: Rick Rack cannot accept any machines in tables. Machines must be removed from the table before being dropped off.
How it works: Fill out the form below, pay for your servicing, drop-off by 5 PM the Friday before your service date, and pick it up within a week!
Registering for more than one machine? Fill out the form, add to your cart, and then repeat the process for however many machines you need to register.
If Jerry cannot service your machine, he will contact you via the phone number you provide. RICK RACK will refund the full amount of the servicing once the item has been picked up or you have discussed the disposal of it with a RICK RACK team member.
SOLD IN FULL METERS - fabric, elastic, and other products that are cut to measure are available only in full meters for online orders. Its a Shopify thing and as soon as we find an awesome workaround you can count on us to make that magic happen. Want to put in a request for a 0.5 meter cut? Find the form HERE! Due to order volume, 0.5m requests will NOT be processed during online sales.
Buying fabric? Measure twice so that we can cut once! Review your pattern. Check the unit of measure (we go by meters). Add a bit of length to factor in shrinkage during prewashing.
Buying patterns? Pattern size ranges can vary depending on the pattern, designer, and style. Review the pattern closely before purchase and check your own measurements against the pattern specifications. All patterns and printed materials (books, magazines, etc.) are final sale.
Picking colours? RICK RACK does our best to accurately represent all products and colours but colours may appear different between device screens. Please be aware that any cut fabric cannot be returned or exchanged, so if you're not sure about colour drop us a line or send us an email!