FAQ

Frequently Asked Questions

WorkshopsServices | Studio Rentals 

WORKSHOP FAQs:

The class I want to take is full! Do you have a waitlist?

Absolutely, give us a call at 403-263-8088 or fill out this form and we'll set you up with a waitlist spot! 

Do you offer any kids classes?

Unfortunately at this time we do not offer classes for kids. There are different insurance requirements when teaching kids that we are not able to fulfill at this time. All students must be 16 or older. 

What kind of skills do I need to take a class at RICK RACK? 

We've categorized our workshops into levels to help you find one that suits your skill level!

Beginner - no previous sewing experience required!

Level I - students must have taken the Sew Basic Scarf class, or have equivalent experience.

Level II - students must have taken the Luna Pants, Lou Box Top, or Strata Top workshop, or have equivalent experience. 

Level III - students must have taken the Gypsum Skirt workshop, or have equivalent experience. 

If you're not sure, each class has the prerequisites listed in the description. If you need additional help, don't hesitate to reach out to our team. 

Do you offer private, one-on-one classes?

It truly depends on instructor availability. Our calendar at RICK RACK is very full with existing classes and many instructors also have other life commitments which can be challenging for scheduling purposes. If you are unable to attend an existing class you are welcome to reach out to us at 403-263-8088 to discuss options with a manager at RICK RACK. 

Do you offer private, group bookings?

Are you wanting to take an existing stash class with a group of like-minded and like-skilled friends? Then please call us at 403-263-8088 and we can talk about different options with you. 

Why do I have to buy my own supplies for some of your classes?

We want you to be able to choose the style, price point, colour, and amount of fabric (for the size you want) for your garment! 

Why is it important to pre-wash and press my fabric before the class?

Simply put, if you don't pre-wash and press your fabric, your finished garment won't be the same after you wash and wear it. It's less important for things like bags, or decorative items that don't get washed, but it's essential for garments. 

Service FAQs:

Tune Ups: What happens if Jerry is unable to service my machine/scissors?

If Jerry isn't able to tune up your machine or scissors, we'll refund the cost of your booking and he will offer you advice on what steps to take next. 

Printing: How do I know how many pages my pattern PDF will be? 

If you're unsure, give our staff a call at 403-263-8088! They can help you figure it out before you place your order. 

If we weren't able to answer your burnin' questions, please get in touch so we can help you out!